Governance

Responsible business

At Cell Impact, responsible business is the cornerstone of the direct and indirect leadership needed to manage and develop a professional operation. It serves as the foundation for building a structured operation, allocating responsibilities and implementing procedures.

Responsible business encompasses guiding policies for ethical business conduct, defined long-term and short-term goals, building partnerships with experts and obtaining a framework for the standards to which the company strives to adhere. Partnerships and evaluation services keep us on our toes in the field of sustainability and give provide us with inspiration and knowledge, which is especially important in a small company.

Processes and steering documents

Cell Impact is certified according to ISO 9001, a standard for quality management that supports the establishment of an agreed-upon structure and working methods between management, employees and any subcontractors, ensuring that the company’s operations are governed and conducted in accordance with relevant procedures.

Cell Impact is also certified according to ISO 14001, a standard for environmental management systems. ISO 14001 provides a framework to improve the company’s performance in line with its environmental commitments. According to ISO 14001, Cell Impact is required to identify and understand the environmental aspects of its operations, flow plates and design services as well as how they impact the environment.

A renewal audit was carried out by the certification body DNV in 2025, with positive results. No deviations were identified and the certificate was renewed for another three years.

Cell Impact has several steering documents and guiding policies that provide support in daily operations and facilitate robust and sustainable business practices.

Examples of steering documents:

• Code of Conduct
• IT Policy
• Quality Policy
• Health and Safety Policy
• Environmental Policy
• Supplier Code of Conduct
• Communication Policy
• Stakeholder Analysis
• Business Contingency Plan

Management by objectives

Since 2024, the company’s operations have been managed according to clear objectives, with the management team and the Board setting targets and metrics based on what was most important for the company’s long-term profitability. The targets span a broad range, such as financial targets, business targets, ESG targets and quality targets. This approach helped to clarify priorities and increase understanding and ownership on the part of the management team.

EcoVadis

Following an in-depth analysis of our sustainability efforts, Cell Impact was awarded a Gold Medal in November 2025 by EcoVadis, the world’s most trusted provider of corporate sustainability ratings. The evaluation of our operational sustainability practices gave us an increased score of 79 (72) out of 100, placing us in the top five percent of all companies evaluated.

The EcoVadis assessment is based on four sustainability areas, and Cell Impact’s performance has improved in all areas since the last assessment: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement.

Business ethics

Cell Impact’s Code of Conduct outlines how the company should behave in its roles as a business partner toward customers and suppliers, as employees in the workplace and as participants in society. The code is not just a set of rules but it also serves as a moral compass in matters related to values and ethics.

The Code of Conduct is part of the onboarding program that all new employees undergo. It is used as a guiding principle to navigate decisions in complex issues related to procedures and values. It has also been shared with the company’s partners to help guarantee their supply chains.

In cases where employees or other stakeholders feel that the company or any of its employees have acted improperly, Cell Impact has a whistleblowing service. This service facilitates handling of serious issues related to violations of Swedish or EU legislation, as well as other situations where it may be deemed of significant interest that a matter be brought to attention. To prevent tracing of informants’ identities, the whistleblowing service is hosted by an external party, allowing the whistleblower to provide information about irregularities anonymously. Cell Impact also strictly enforces a total prohibition against retaliation. This means that there is a zero-tolerance policy against actions intended to punish anyone reporting misconduct, whether real or perceived. No reports were filed in 2025.

Since Cell Impact was founded in 1999, the company has not been fined or incurred any losses related to corruption. There have also not been any confirmed cases of corruption, nor has the company taken any disciplinary action or dismissed employees for issues related to corruption.

The UN Global Compact and the UN Sustainable Development Goals

Cell Impact is a member of the UN Global Compact (UNGC) which means that it has committed to promoting several of the UN’s 17 Sustainable Development Goals (SDGs) and its ten principles for sustainable business regarding human rights, labor, environment and anti-corruption. The company’s commitments were renewed through a new Communication on Progress (COP) in 2025.