Processes and steering documents

Cell Impact is certified according to ISO 9001, a standard for quality management that supports the establishment of an agreedupon structure and working methods between management, employees and subcontractors, ensuring that relevant procedures are in place for the company’s operations.

Cell Impact is also certified according to ISO 14001, a standard for environmental management systems. ISO 14001 provides a framework to improve the company’s environmental performance in line with its environmental policy commitments. According to ISO 14001, Cell Impact is required to identify and understand the environmental aspects of its operations, flow plates and design services as well as how they impact the environment.

Cell Impact has several steering documents and guiding policies that provide support in daily operations and facilitate robust and sustainable business practices. Examples of steering documents and policies include:

  • Code of Conduct
  • IT Policy
  • HSQE Policy
  • Supplier Code of Conduct
  • Communication Policy
  • Stakeholder Analysis
  • Business Contingency Plan


In 2022, Cell Impact was awarded a silver medal by EcoVadis for its sustainability initiatives. EcoVadis is one of the world’s largest providers of sustainability ratings for companies. Their methodology is based on international sustainability standards, including the Global Reporting Initiative, the UN Global Compact and ISO 26000. In 2024, Cell Impact aims to undergo a new evaluation with the goal of achieving at least silver from EcoVadis.

Business ethics

Cell Impact’s Code of Conduct outlines how the company should behave in its roles as a business partner toward customers and suppliers, as employees in the workplace and as participants in society. The code is not just a set of rules but it also serves as a moral compass in matters related to values and ethics.

The Code of Conduct is part of the onboarding program that all new employees undergo when they join the company. It has been used as a guiding principle to navigate decisions in complex issues related to procedures and values. It has also been shared with the company’s partners to help guarantee their supply chains.

In cases where employees or other stakeholders feel that the company or any of its employees have acted improperly, Cell Impact has a whistleblowing service. This service facilitates handling of serious issues related to violations of Swedish or EU legislation, as well as other situations where it may be deemed of significant interest that a matter be brought to attention. To prevent tracing of informants’ identities, the whistleblowing service is hosted by an external party, allowing the whistleblower to provide information about irregularities anonymously. Cell Impact also strictly enforces a total prohibition against retaliation. This means that there is a zero-tolerance policy against actions intended to punish anyone reporting misconduct, whether real or perceived. In 2023, no reports were filed.

Since Cell Impact was founded in 1999, the company has not been fined or incurred any losses related to corruption. The company has also not been involved in any public legal cases related to corruption directed against the organization or its employees. There have also not been any confirmed cases of corruption, nor has the company taken any disciplinary action or dismissed employees for issues related to corruption.

UN Global Compact and UN’s Sustainable
Development Goals (SDGs)

Cell Impact is a member of the UN Global Compact (UNGC) which means that it has committed to promoting several of the UN’s 17 Sustainable Development Goals and its ten principles for sustainable business regarding human rights, labor, environment and anti-corruption. In 2024, the commitment will be renewed through a new COP (Communication on Progress).